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Contacting the support team

If you need assistance while using the platform, click the Support button in the top-right corner, next to your avatar. From there, you can choose one of three options depending on what you need.

  • Get Help

Use Get Help to contact our Support team if you're experiencing an issue or need assistance.

When submitting your request, include as much detail as possible — what happened, which design you were working on, and any error messages. The more information you provide, the faster we can help resolve your issue.

  • Help Center

Browse the Help Center for articles covering frequently asked questions, step-by-step guides, and tutorials. It's a great first stop for quick self-service solutions.

  • Tutorials

Visit Tutorials for guided walkthroughs on Platform Basics, the Design Editor, and other key features.